Return Policy
At Lavish Luxia, we strive to ensure you love every purchase. However, if you receive an incorrect item or encounter an issue with your order, we offer a 7-day return policy for eligible returns or refunds.
Eligibility for Return:
- Items are eligible for return within 7 days of receiving your order if there was a wrong shipment.
- Returned items must be in their original condition, unused, and with all original tags and packaging intact.
Process:
- Contact Us: Reach out to us within 7 days of receiving your item at Contact us or via our Contact Us page.
- Return Approval: Once your return is approved, we will provide you with instructions for returning the item.
- Refunds: Upon receipt and inspection of the returned item, we will process your refund to the original payment method.
Non-Returnable Items:
- Items marked as “Final Sale” or “Clearance”
- Items damaged due to improper handling or use by the customer
For any further questions about our return policy, please don’t hesitate to contact our support team. We’re here to help!